Privacy Policy
In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and Organic Law 3/2018 on the protection of personal data and guarantee of digital rights (“LOPDGDD”), users of this website are informed about the processing of their personal data.
1. Data controller
Owner: BCN Web Studio
Contact email: hello@bcnwebstudio.net
Address: Barcelona
2. What data we process
We may process the following categories of data:
Identification and contact data: name, surname, email, phone, company.
Data provided through the contact form or by email.
Data related to quote requests, projects or enquiries.
Technical browsing data, where applicable, by means of cookies or similar technologies.
3. Purposes of processing
We process personal data for the following purposes:
To respond to enquiries, contact requests or quote requests.
To manage the professional or pre-contractual relationship with clients and prospective clients.
To send communications related to the request made.
To comply with applicable legal obligations.
To improve the website, its security and operation, where applicable.
4. Lawful basis
The lawful bases for processing are:
Taking pre-contractual measures at the request of the data subject, when they contact us to request information or a quote.
The user’s consent, when they voluntarily provide their data or accept certain cookies or communications.
Compliance with legal obligations, where applicable.
Legitimate interest, where applicable, to ensure the security of the website and prevent abuse or fraud, provided that the rights of the data subject do not override such interest. The GDPR requires the lawful basis for each processing activity to be identified.
5. Retention of data
Data will be kept for as long as necessary to deal with the request, maintain the professional relationship or comply with the relevant legal obligations.
When data are no longer necessary, they will be blocked or securely erased in accordance with applicable law.
In general:
Contact and enquiry data: for as long as necessary to respond and follow up on the request.
Data related to quotes or commercial relationships: for the duration of the pre-contractual or contractual relationship and, thereafter, for the legally required periods.
Data processed on the basis of consent: until consent is withdrawn.
6. Recipients of the data
As a rule, data will not be disclosed to third parties unless required by law or necessary for the provision of the service.
However, certain processors who provide services to BCN Web Studio may have access to the data, for example:
web hosting,
email,
technical support,
form, analytics or business management tools.
These providers will process the data in accordance with our instructions and with the contractual guarantees required by law.
7. International transfers
In general, we will endeavour to process data within the European Economic Area.
If providers located outside the European Economic Area are used, or international transfers occur, these will only take place where appropriate safeguards exist under the GDPR, such as adequacy decisions or standard contractual clauses. The Spanish DPA (AEPD) reminds controllers that these safeguards must be explained to data subjects.
8. Rights of data subjects
You may exercise your rights at any time:
access,
rectification,
erasure,
objection,
restriction of processing,
data portability,
and withdraw consent at any time where processing is based on consent.
To do so, you can write to: hello@bcnwebstudio.net
Your request must identify you sufficiently and specify the right you wish to exercise.
If you consider that your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD). The GDPR and the LOPDGDD recognise these rights, and the AEPD explains that they must be communicated clearly.
9. Security
BCN Web Studio applies appropriate technical and organisational measures to protect personal data against loss, alteration, unauthorised access or unlawful processing, taking into account the state of the art, the nature of the data and the risks of the processing. The GDPR requires appropriate security measures in line with the risk.
10. Minors
This website is not aimed at children under 14. If we detect that personal data of a minor have been provided without valid authorisation, we may delete them.
11. CVs and job applications
This website and this email address are not intended for receiving CVs or job applications. If you send us a CV or personal data for that purpose, they will be deleted without being processed or included in any recruitment or selection process.
12. Cookies
This website may use first-party and third-party cookies.
You can find more information in our Cookie policy.
13. Changes to this policy
BCN Web Studio reserves the right to amend this Privacy Policy to adapt it to legislative, case-law or technical changes. Where changes are material, notice will be given through the website.