Privacy Policy

1. Data controller

In compliance with the General Data Protection Regulation and Organic Law 3/2018 (Spain), you are informed that personal data provided through this website will be processed by:

  • Controller: SMART IB DE IMPULSO EMPRESARIAL, S. COOP. AND.
  • Trading name: BCN Web Studio
  • Tax ID (C.I.F.): F90065418
  • Address: AVDA. BLAS INFANTE, 6, PTA 2 LETRA C, 41011 Seville, Spain
  • Contact email: hello@bcnwebstudio.net
  • Phone: +34 686 93 78 98

2. Data we may process

We may process data that you voluntarily provide through forms, email, phone, WhatsApp or other contact channels.

This may include:

  • Name
  • Email
  • Phone
  • Company
  • Company website
  • Message or project information
  • Data needed to prepare quotes or deliver services

We do not ask for special categories of data.

3. Purposes of processing

We process personal data to:

  • Reply to enquiries received through the website.
  • Prepare quotes.
  • Handle information requests.
  • Stay in touch with prospects and clients.
  • Deliver contracted services.
  • Meet Legal, tax and administrative obligations.
  • Improve the website and analyse its use, if you accept analytics cookies.

4. Lawful basis

The lawful basis for processing your data may be:

  • Consent, when you submit a form or accept cookies.
  • Pre-contractual measures at your request, when you ask for information or a quote.
  • Performance of a contract, if you hire our services.
  • Legal obligation, to meet tax, accounting or administrative duties.
  • Legitimate interest, to maintain communications related to requested services or to improve website security.

5. Retention

Data will be kept for as long as needed to answer your enquiry or manage the business relationship.

If no service is contracted, data may be kept for a reasonable period for commercial follow-up, unless you ask for erasure.

Where there is a contractual relationship, data will be kept as long as needed to meet legal, tax and administrative obligations.

6. Recipients

We will not sell your data to third parties.

We may share data only when necessary with:

  • Technology providers required for the website to function.
  • Hosting, email, forms, analytics or management tools.
  • Advisers, accountants or bodies needed to meet legal obligations.
  • Public authorities where the law requires it.

Those providers will act as processors where applicable.

7. International transfers

Some tools used on the website may be located outside the European Economic Area.

In that case, we use providers that offer appropriate safeguards under the GDPR, such as standard contractual clauses or other valid mechanisms.

8. Your rights

You may exercise your rights of:

  • Access
  • Rectification
  • Erasure
  • Objection
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, you can write to: hello@bcnwebstudio.net

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that processing does not comply with the law.

9. Security

We apply reasonable technical and organisational measures to protect personal data against loss, unauthorised access, misuse or disclosure.

No system is completely infallible; please avoid sending highly sensitive information through generic contact forms.

10. Commercial communications

We only send marketing communications if you have requested or authorised them, or where a prior relationship exists in relation to similar services.

You can unsubscribe or ask us to stop sending communications by writing to: hello@bcnwebstudio.net

11. Cookies

This website may use technical, analytics or third-party cookies. You can find more information in our Cookie policy.

12. Changes to this policy

BCN Web Studio may update this privacy policy when needed to reflect legal, technical or operational changes.

The version published on this page will always be the one in force.